Credit purchases

Please review the package price and credit amount before checkout. Requests involving unused purchased credits should be submitted promptly to hagdimran@gmail.com with the receipt or transaction identifier.

Used credits

Credits consumed by a successfully completed AI generation are generally not refundable solely because the result did not match a subjective preference. AI outputs vary, so users should review tool instructions and input quality before generating.

Failed generations

When the platform records a generation as failed or refunded, reserved credits are designed to return automatically to the user’s balance. If the balance does not update, contact support with the job date and tool name.

Duplicate or incorrect charges

Report suspected duplicate, unauthorized, or incorrect payments promptly. We may request account and transaction details to investigate, but never complete payment-card numbers.

Processing

Approved refunds are returned through the original payment method. Bank and card processing times are controlled by the payment provider and financial institution.

Local consumer rights

Nothing in this policy removes rights that cannot legally be excluded. The site owner should adapt refund periods and eligibility to the laws applying to its customers.